PRIVACY POLICY

TRUE iDEA (“we,” “us,” or “our”) is committed to protecting the privacy of individuals who access and use our website (“Website”) at www.trueidea.in. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information. By accessing or using the Website, you acknowledge and agree to the terms of this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to all individuals and entities accessing the Website and providing personal information related to an identifiable natural person (“Personal Data”). You must not provide Personal Data belonging to any other person without appropriate consent.

Personal Data includes but is not limited to:

• Name
• Address
• Telephone number
• Date of birth
• Gender
• Email address
• Organization name

This Privacy Policy governs how we collect, use, store, and disclose Personal Data. It also outlines your rights regarding your data and how you can manage or update it.

2. Acceptance of Privacy Policy

By using our Website, you acknowledge and agree to the terms outlined in this Privacy Policy. We reserve the right to update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes.

• Updates take effect immediately upon posting on the Website.
• We encourage you to review this Privacy Policy periodically.
• Continued use of the Website signifies your acceptance of any modifications.

This Privacy Policy should be read in conjunction with our Terms & Conditions and Disclaimer.

3. Dispute Resolution & Governing Law

Any dispute related to this Privacy Policy shall be governed by the laws of the Republic of India, and the courts of New Delhi, India, shall have exclusive jurisdiction over such disputes.

4. How We Use Your Personal Data

We collect and process Personal Data to:

• Improve Website functionality and user experience
• Respond to inquiries and provide customer support
• Manage relationships with clients and users
• Send newsletters, updates, and legal insights (with your consent)
• Comply with legal obligations

(a) Information You Provide

We collect Personal Data when you:

• Fill out forms on the Website
• Subscribe to newsletters
• Contact us for assistance
• Apply for job postings
• Provide any other data voluntarily

Data Deletion: You can request deletion of your Personal Data by contacting us at legal@trueidea.in. However, failure to provide certain information may limit your ability to access specific Website features.

(b) Automatically Collected Information

We may collect certain technical data automatically, including:

• Device information (e.g., device ID, make, and model)
• IP address
• Browser type and operating system
• Website navigation behavior

This data is used for analytics, research, and security purposes.

(c) Newsletters & Communications

By providing your email, you consent to receive newsletters and updates. You can unsubscribe at any time by contacting us at legal@trueidea.in.

(d) Legal Compliance

We may process Personal Data where necessary to:

• Comply with applicable laws and regulations
• Protect the rights, property, or safety of TRUE iDEA, our users, or third parties

5. Retention of Personal Data

(a) Data Retention Period

We retain Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

(b) Updating or Deleting Personal Data

You have the right to request updates, corrections, or deletion of your Personal Data. To exercise these rights, please contact connect@cyslegal.com.

(c) Legal Obligations

Certain data may be retained to comply with legal and regulatory requirements.

6. Cookies & Tracking Technologies

We use cookies to:
🍪 Recognize users and improve their Website experience
🍪 Analyze Website traffic
🍪 Personalize content

Disabling Cookies: You can adjust your browser settings to refuse cookies, but this may affect your Website experience.

7. Third-Party Content & Attribution

Our Website may feature images, graphics, and other media sourced from third-party platforms. We acknowledge and appreciate the use of images from Freepik and Envato, recognizing them as the rightful creators of their respective works.

If you believe any content has been used improperly or without proper credit, please contact us at legal@trueidea.in for prompt resolution.

8. Data Security Measures

We implement the following safeguards to protect your Personal Data:
🔐 Encryption & Secure Storage: Personal Data is securely stored and protected from unauthorized access.
🔐 Regular Scanning: We conduct security scans to detect vulnerabilities.
🔐 Access Controls: Only authorized personnel with confidentiality obligations can access your data.
🔐 Third-Party Security Compliance: Our service providers follow industry-standard security practices.

Important: While we take reasonable steps to protect your data, no system is completely secure. We cannot guarantee absolute security.

9. Disclosure of Personal Data

(a) No Sale or Trade

We do not sell, trade, or transfer your Personal Data to external parties without your consent.

(b) Third-Party Service Providers

We may share your Personal Data with trusted partners who assist in operating the Website. These third parties are obligated to maintain data confidentiality.

(c) Legal Compliance

We may disclose Personal Data:

• If required by law or regulatory authorities
• To protect our rights, property, or safety
• To comply with government or legal requests

10. Your Rights

You have the following rights regarding your Personal Data:
📌 Access & Portability: Request a copy of your data
📌 Correction & Deletion: Update or delete your information
📌 Objection: Object to specific data processing
📌 Withdraw Consent: Opt-out of communications or data processing

To exercise these rights, contact legal@trueidea.in.

11. Contact Us

For any questions or concerns about this Privacy Policy, please contact:

📧 Email: legal@trueidea.in
🌍 Website: www.trueidea.in